Wednesday 18 September 2013

List of NON-AUTHORISED VSTARCAM SELLERS

MARIX IT DISTRIBUTION (S) PTE LTD have identified the following Singapore companies/business/individuals as NON-AUTHORISED VSTARCAM PRODUCT sellers in Singapore.

The warranty of all the VStarcam products sold by these companies/business/individual will be officially void by VSTARCAM as empowered by VSTARCAM to MARIX IT DISTRIBUTION (S) PTE LTD as their legal representative in Singapore as per VSTARCAM's official release letter to the PUBLIC.

1. TOP GADGET (QOO10)
2. CEF IDEAS (QOO10)
3. HongQiao (QOO10)
4. Yeo & Chow Trading (Deal.com.sg)

MARIX IT DISTRIBUTION (S) PTE LTD & VSTARCAM reserve our legal rights to take action against these companies for infringement of Country Distribution Agreement between MARIX IT DISTRIBUTION (S) PTE LTD and the VSTARCAM FACTORY and the un-authorized use of VSTARCAM Trademark, VSTARCAM Brand Name, VSTARCAM's Product Names, VSTARCAM's Product Images and Un-authorized sales of VStarcam  product in a country where a legal SOLE Exclusive Distributor exists.

MARIX Sales Team

Thursday 29 August 2013

Warranty Void for Non-MARIX Supplied VStarcams in Singapore with IMMEDIATE EFFECT

This is an official declaration letter released from ShenZhen VStarcam Technology Co., Ltd with regards to the growing number of illegal product representatives in Singapore. MARIX IT DISTRIBUTION (S) PTE LTD is now empowered to take legal action against all self proclaimed RESELLERS and DISTRIBUTORS in Singapore without the proper channel of Distribution for the misuse of LOGO, TRADEMARK, PRODUCT NAME and MODELs.

All VStarcam products bought from Unauthorized Representatives via QOO10 or any other sources in Singapore WILL HAVE ALL SUPPORT AND WARRANTY VOID IMMEDIATELY. Your S/No, UID and WAN IP will help us identify if your cameras are bought from legal distribution channels.

Friday 16 August 2013

VStarcam T7833WIP HD Mini Outdoor Dome Camera Review by geckoSG (HWZ) Part 2

OK, the interesting part of the review that everyone is asking for on the T7833WIP. How is the resolution on the T7833WIP? Note that this is an INITIAL QUICK REVIEW. I've not gone fully into details yet, so will take the next few days to do it. Thanks to MARIX's engineer for placing the camera in his Living Room for me to access remotely to test.

Well, here are some screen captures to show you the products' resolution. In Normal & 3 x ZOOMED. Images are taken from the iPhone.

The 2 image here is taken around afternoon where lighting is not bright, this is to show the cameras' natural image when lighting is not strong. Resolution set here are in 4096kbps (MAX)


This image shows the 3x Zoomed in, note the details in the Turtle toy on the floor.



This second set of photo taken at NIGHT with WHITE Lighting shows the rich color of the camera.
Resolution is in 4096kbps (MAX)



This is the 3 X ZOOM picture showing the dog resting on the background.
 

Now, this set of photos will be interesting, the cameras' NIGHT VISION resolution in 1024kbps and 4096kbps


This is the 3 X ZOOMED in 1024kbps, the resolution isn't that great and if you noticed, the image looks darker than the un-ZOOMED picture.


This is the picture in 4096kbps, the resolution is much sharper as compared to the 1024kbps setting.


This is the 3 X ZOOMED in 4096kbps, the resolution is much sharper than the 1024kbps image if you do a comparison. But same thing is the brightness as the 1024kbps, its not as bright as the un-ZOOMED picture
 
 
Video feed? Well, that might be in PART 3 of the review. For now, here's a sample clip recorded directly onto my Samsung Galaxy S3 using the APP's LIVE Streaming Recording Function and converted for playback on the Video Player by VStarcam.

http://marix.com.sg/downloads/vstarcam/samples/S3_android_sample_capture_vid.h264

To play back the file above, download the offline video player from the URL below

http://cd.gocam.so/download/application/app-VideoPlayer.exe

Some Facts on DOME CAMERA's (w/COVERS)

This is something known in the industry, most DOME cameras with covers produce reflective RING of light on the viewing during NIGHT VISION Mode when IR is activated, you cannot escape from this issue unless the following is done in replacement instead.

1. Separate sets of IR LIGHTs are mounted and triggered to TURN ON when there is insufficient lighting (meaning to say you turn off the IR feature on the camera)

2. The cover is removed to reveal the camera, but since this is an outdoor camera, NOT ADVISABLE.

So, if you look into the right side of the image in my review, you will see some reflective lights from the IR LEDs.

PART 2 Short Conclusion (Initial Test)

From my initial testing on the camera, there's pretty much to be desired, I would like to see more improvement to the camera...

1. Sharpness of Images. Perhaps I had higher expectation on VStarcam's Product, based on my experience with the T7837WIP & T7838WIP, I was expecting the T7833WIP to be sharp. However, this isn't the case. I can't really see the sharpest I was looking for in the T7833WIP. The algorithm definitely needs twitching if it can be done on the firmware. This is exactly the same issue which I've seen in the test of the V6834W. Seems that those cameras with AUTO ZOOMING lacks that fine tuning...

2. There is NO INDICATOR to show you how many X ZOOM you are doing which was seen in the V6834W. So, it is something very sad in my personal view. Hope VStarcam can do something on this area.

3. The iOS VSCAM APP have a BUG which you can ZOOM IN, but you cannot ZOOM OUT. Android wise is working well.

Other than those listed above, it works just like the rest of the T Series HD cameras. I'll be doing further test on the camera over this weekend and update this piece of blog for a more detailed.

Yes, you can do communication via this camera, you can hear and speak via the camera in case you need to know.

geckoSG
(HWZ Forumer)

Images courtesy of MARIX IT DISTRIBUTION (S) PTE LTD.

Disclaimer: This review is owned by MARIX IT DISTRIBUTION (S) PTE LTD, having the approval of the reviewer to release for public reading. All text, videos and pictures remains a property of MARIX IT DISTRIBUTION (S) PTE LTD. NO ONE or COMPANY is allowed to re-produce our photos or LINK to this blog/page for advertising their products without seeking our approval. Doing so will be infringing copyright laws in all over the world which our legal team will take action against you and/or your company. If you intend to use our resources to promote your products, we will charge you a modest fee for the usage. Illegal usage of our content will be charged @ minimum US1,000 per day.

We advise all our clients to do their own research of a product before deciding if it is suitable for your needs.

Tuesday 13 August 2013

VStarcam T7833WIP HD Mini Outdoor Dome Camera Review by geckoSG (HWZ) Part 1

Forewords (Story...)

Finally, the T7833WIP lands in my office. Thanks to the courier guy whom had braved through the storm to bring it to me. And of cos, thank you MARIX for allowing me once again to write a review on this sample unit.


The camera kit consist of the main camera itself, in a cream grey color BUT WHITE ANTENNA that doesn't match totally. The default power supply is definitely not PSB Approved. So, MARIX gave me 1 that is locally approved in the package.


The Outdoor Dome Camera is indeed small for it's size. Here's a comparison of the T7833WIP next to a Samsung Galaxy SIII and the popular T7838WIP camera.


Camera Specs in a NUTSHELL

  • H.264 Video Compression
  • 1/4 inch CMOS 1.0 MegaPixel
  • IR Distance Effectively: 10M
  • Optical Zoom 3 X Zoom (4-9mm)
  • Pan 355 Degree / Tilt 85 Degree
  • Supports MAX 32GB MicroSD Card
  • Built-in DDNS System
  • Supports WIFI Wireless-N (Supports Channel 12 & 13) on 2.4GHz
  • Built-in IR-CUT Filter (No color cast)
  • Microsoft Certified ActiveX


The T7833WIP uses the same VSCam APP as the T7837WIP, T7838WIP range of cameras. So setup wise is relatively the same.

Setting Up for Immediate Viewing

Setting up the camera is relatively straight forward (Minus the MicroSD Card insertion).
  • Plug Ethernet cable to the camera's connector, and power up the unit.
  • Scan the QR Code with the factory default password "888888"
  • And the camera is ONLINE.
  • Set in the wireless details to the camera allow the camera to reboot.
  • Plug out the Ethernet cable when camera completes its reboot cycle.


That's it! A wireless outdoor camera!!! Yeah! But now, where's the MicroSD Card slot? Being a outdoor camera, the slot can't possibly be located outside right? So it should be within the main unit itself.

Locating the MicroSD Card Slot

OK, off topic abit, this is how the camera looks like out of the box. Note the difference in color between the main unit and the extreme WHITE color antenna? Mismatch isn't it? The unit I receive comes with what it seems to be either a 5dbi or 7dbi antenna.


Here's a close up picture of the Power, Reset and Ethernet Port



Now, back to the topic, to access the MicroSD Card slot, unscrew the 4 screws that holds the casing as follows


Next, remove the 3 screws located within the casing to release the main camera unit from its housing.


Move it out slowly to prevent snapping any cables! Notice the MicroSD Card slot denoted by the yellow arrow below? That''s where you will place the MicroSD Card in it. Slot it in and screw back all the screws in reverse order of opening it.


Now, you can use your Mobile APP to do the formatting or format the MicroSD Card using the WEBUI. As of writing (13-Aug-2013). ONLY the Android APP (V3.16) allow you to format the MicroSD Card, the iOS version release is still pending.

That's it for PART 1. Folks. In PART 2, I will emphasis on the 3X OPTICAL ZOOM, the usability of the mobile APP and comparing the camera video and image quality. In fact, the software features of this camera is the same for the T Series so I really won't want to repeat those areas. However, I will be focusing more on the 3 X ZOOM feature, and the quality of the images.

For now... Its time for me to catch my sleep... zzzzZZZZ

geckoSG
HWZ Forumer

Photographs courtesy of MARIX IT DISTRIBUTION (S) PTE LTD.

Disclaimer: This review is owned by MARIX IT DISTRIBUTION (S) PTE LTD, having the approval of the reviewer to release for public reading. All text, videos and pictures remains a property of MARIX IT DISTRIBUTION (S) PTE LTD. NO ONE or COMPANY is allowed to re-produce our photos or LINK to this blog/page for advertising their products without seeking our approval. Doing so will be infringing copyright laws in all over the world which our legal team will take action against you and/or your company. If you intend to use our resources to promote your products, we will charge you a modest fee for the usage. Illegal usage of our content will be charged @ minimum US1,000 per day.

Saturday 8 June 2013

What our Customers say about our Pricing & Services

From HWZ (Quoted): It's as competitive as the prices you can get from China

From Mr Chan (SMS): I'm impress with your aftersales service.

From Mr Lam (SMS): Thanks for the cam. Its great! Superb Quantity.

From Ms Lin (SMS): Received camera. Its easy to setup. And quality is sharper than my previous camera.

From Jacklyn (Email): Thanks for the prompt response to my enquiry, we will definitely tell our friends about your company and great post-sales support.

From Mr Smith (Walk-in): Impressive pre-sales and post-sales service. Thumbs up lads.

From Mrs Tan (Email): Received cameras. Thanks. Easy to setup, hubby will contact you later for more units.

From Raj (SMS): Thanks Dudes, cameras are easy to setup and use.

From Ms Chua (SMS): My friend loved your cameras that we gave as a gift. She'll call you for more units to monitor her newborn and helper.

From Linus (Walk-in): Thanks for the detail pre-sales demo of camera. Glad that your company cares about safety of customer by supplying PSB approved adapters.

From Rafael (Walk-in): Good pre-sales demo. Happy to see sales being honest about pros and cons of product. Gives me confidence with their service

From Raj (SMS): Thanks. The camera works as advised out of box, easy setup, will tell people about your product and services.

From Mathew (SMS): Reserve 3 units for me please. Coming back tomorrow to buy. Cameras are sharp and works great with my fibre internet.

From Mrs Chan (SMS): Thanks, easy setup and good image. Will recommend friends to you.

From Jack (SMS): Cameras are great, your tech guy are superb. Please help setup my office in coming week.

Mrs Teo (Email): Was recommended by friends who owns your camera. Saw the good quality streaming, please setup my home and upcoming office.

Zach (SMS): Thanks for the time over the phone. No wonder they say pre-sales is good. Please find my order within, will recommend my relatives to get your cameras.

Mr Leslie (SMS): Thanks, for an old man like me, its easy to setup with your guy guiding over the phone. Thank you so much! Will tell my neighbors who are keen to buy for their home too.

Larry (Email): Thanks guys for the follow-up, the 6 cams are working well. There's room for improvement, hope you guys can make the factory do those features that you have suggested. You guys are definitely the expert in IP Cameras. Will intro my colleagues to look for you.

Michael (SMS): The cams are easy to setup, better than the previous brand you guys sold me.

MARIX thanks all our customers who emailed and SMS us immediately after buying the cameras and had successfully set up the cameras at home. We look forward to see you soon again at our office.

Saturday 18 May 2013

Why Buy VStarcam IP Cameras from MARIX?

Now, you might ask, why should you buy VStarcam HD IP Cameras distributed by MARIX IT DISTRIBUTION (S) PTE LTD?

Easy Setup

Well, with zero technical knowledge, some of our parents claims they could easily setup the camera under 5 minutes including reading the simple instructions for mobile surveillance!

How easy is that?

1. Assemble the Camera & Connect via LAN Cable to your Router


















2. Download the APP














3. Scan the QR Code















4. Set the wireless to the camera and reboot. Remove the LAN cable.




















It is that easy!


Product Features

1 MEGAPIXEL (720p)

1280 x 720 (720p) Video Image allows you to see clearer video images. The best seller T7838WIP uses HD lens with easy adjustable lens for focusing.

Built-in MIC and SPEAKER and supports External SPEAKERS

Each camera have built-in MIC and SPEAKER, so you can do 2-WAY COMMUNICATION on your IP Camera. Without external speakers attached, you can do 1-WAY COMMUNICATION over the camera, try our demos and you will be surprise on the clarity on these new HD cameras

24 x 7 Recording using 32GB MicroSD Card

The camera supports up to 7 days of continuous cum Motion Detection recording. So, you will never miss a moment even when you are not monitoring all the day.

Clear Night Vision

10 IR LEDs illuminates the area up to 10 Metres effectively allowing you to view further! No need for any external assisted lightings to brighten up the environment!

Dual IR-CUT Filter

The built-in Dual IR Cut filter allows you to view true color presentation in daylight and better night vision quality as compared to other IP Cameras using single IR-Cut Filters. No more color cast issues!

Enhanced Propietary Mobile APP

VStarcam have produced their own propietary APP and customers can download them for FREE! You need not pay anymore money for 3rd Party APPs. The new VsCam APP provides better and sharper streaming, 4 cameras multi-view, LIVE Streaming Recording and Picture Taking on your mobile devices which most PnP on the market is still 1 generation behind!

New APP allows you to do most of the cameras configuration on the mobile APP, making this a truly mobile surveillance platform! We are the leader in true PnP mobile surveillance.

Customer Approved Sales and Support Team

MARIX IT DISTRIBUION (S) PTE LTD sales and support team have won praised from our clients, while many resellers in the world just SELL the product and knows nothing more other than briefly how the product, we went into deep technical details with the factory's R&D team to test and experiment the product with different routers, wireless, environment and even at different countries.

We know how it feels to be short-changed, so we never lie about the cameras feature. That is why our customers end up buying and recommending more friends and relatives to buy our VStarcam Camera! Do you know that VStarcam is now one of the MOST POPULAR mobile Surveillance Platform in Singapore trusted by thousands of parents at a short introduction within 1-2 years?

No one in the world knows the product better than MARIX. So, buy from MARIX IT DISTRIBUTION (S) PTE LTD to avoid disappointment in the product.

Thursday 18 April 2013

Usage of our Contents

Dear Online Resellers or webmasters,

Please write in to us at sales.enquiry@marix.com.sg if you intend to re-produce or use any of our contents for your own site's marketing purposes. You MUST SEEK our approval for usage or linkage to any of the published contents here and on our YOUTUBE channel.

Any unauthorized usage of our contents is an infringement of copyrights of contents and we will not hesitate to protect our contents / works via legal means if required.

Sales Team
MARIX IT DISTRIBUTION (S) PTE LTD

Wednesday 27 March 2013

More Testimonial from our Clients

Here are more testimonial from our clients on our recent sales and setup.

"Great response from the team" - Ms Katrina

"Camera works out of the box" - Madam Chia

"Great Support from MARIX! Didn't expect such fast response!" - Mr Tan

"Unbelievable image, can see my baby in total darkness." - Ms Chua

"Camera received the next day, easy setup. Dummy proof" - Mr Kwan

"Thank you for supporting me even after office hour." - Madam Ruddy

"Simple setup and easy to use" - Mrs Chan

"Camera quality is unbelievable for its price" - Mr Timothy Lai


"Support Team is responsive. Thumbs up" - Roger Chia

"I can now monitor my children after their classes" - Mrs Chua

"The baby monitoring is so easy to setup, clear picture and easy to use" - Ms Belinda

"Trunking done like an art. Very professionally done." - Joe Lam

We thank all our customers for their purchases of our cameras.

Monday 28 January 2013

Sharing some photos of our Setup Services

Some of our clients were very satisfied with our mounting services that they have gracefully allowed us to share with our potential clients on our mounting and trunking services during our setup.

Below is a sample of our trucking done up in perfection along the tiles and ceiling in a kitchen with add-on of our 3 metre power adapter extension kit.


The picture below shows a sample of our mounting of our H6837WIP in a concealed ceiling with cables going through the plasterboard. Another professionally work done by our engineers!


The trunking running along the wall near entrance area


Camera mounted just below the beam area with trunking spread across to powerpoint


Trunking extended beautifully to powerpoint


 Camera mounted on ceiling area with trunking running on the edge of window


Trunking beautifully running along the side wall

 
Camera mounted on false ceiling with trunking on the side of the wall for power cable.
 


MARIX IT DISTRIBUTION (S) PTE LTD assures all our customers that your mounting and setup services will be done professionally and beautifully to ensure that the cameras integrate into your home decos.

So, call us today to make an appointment for your VStarcam Setup! Please be advised that our schedule is currently very tight for CNY Period, setup schedule will be based on availability of the time slots.