NO WARRANTY from Hong Kong VStarcam International Co., Ltd for "VStarcam Products" from QOO10

We have many customers who have called to check on warranty support from 2 unauthorized Brand Representatives on QOO10 platform. This is a disclaimer again from MARIX IT DISTRIBUTION (S) PTE LTD and Hong Kong VStarcam International Co., Ltd that there is NO WARRANTY coverage from the FACTORY for any "VSTARCAM" products sold by these company listed in the URL below. Disclaimer letter from the factory is also attached within.

No Warranty Support by Hong Kong VStarcam International Co., Ltd

You may request for FULL REFUND for your purchase via QOO10's platform if you had purchased your cameras from these merchants. Note that Factory did not authorized these merchants to represent them nor supply these merchants directly with stocks. We (MARIX & FACTORY) will not honor any warranty claims for stocks by these merchants.

Only MARIX IT DISTRIBUTION (S) PTE LTD is empowered to represent the BRAND and sell the product in Singapore with her registered partners. MARIX IT DISTRIBUTION (S) PTE LTD is the SOLE DISTRIBUTOR in Singapore. There is no other wholesalers or partners chosen by factory to sell the products.

Buy at your own risks

Sales Team
MARIX IT DISTRIBUTION (S) PTE LTD

Our new HouseBrand DVR/NVR/HVR 3-in-1 DIY KIT

Following the successful branding and distribution of VStarcam in Singapore, MARIX IT DISTRIBUTION (S) PTE LTD is pleased to announce the launch of our new house brand Cloud-based DVR/NVR/HVR 3-in-1 DIY Kit! Our new 4CH and 8CH DVR/NVR/HVR DIY Kits are now available for sales @ our Head Office.

This kit will soon be available at FUNAN Challenger from 07-April-2014 onwards!

Retailing at an affordable price of $599 for 4CH Kit and $1099 for 8CH Kit.

The 4-CH Full 960H Kit consists of the following;

• 1 x NVR/DVR/HVR 3-in-1 recorder
• 4 x 700TVL Sony CCD Indoor Dome or Outdoor Bullet Cameras
• 4 x 18Metre BNC Cables
• 1 x 5 to 1 power Splitter
• 1 x remote control
• 1 x USB mouse
• 1 x PSB Approved 12V 5A Power Supply

The 8CH FULL D1 Kit consists of the following;

• 1 x NVR/DVR/HVR 3-in-1 recorder
• 8 x 700TVL Sony CCD Outdoor Bullet Cameras
• 8 x 18Metre BNC Cables
• 2 x 5 to 1 power Splitter
• 1 x remote control
• 1 x USB mouse
• 2 x PSB Approved 12V 5A Power Supply

Hard drive are not included for end-users to self customized the storage based on their individual needs. We recommend using a 2TB hard drive for maximum storage on Full D1 recording resolutions.

Why chooses MARIX Cloud-Based CCTV Kits?

Our kits are easy to setup and are cloud-ready. Once the DVR is connected to your home internet network, you will be able to start monitoring or even configuring your cloud DVR through web browser (IE) and view over mobile!

Use our compliment quick setup guide in our package to start setting up your DVR in no time! Our tech support help is just a phone call away!

Head over to Our New DVR/NVR/HVR 3-in-1 DIY KIT for sample videos of our newly launched DVR system. You may also purchase these DVR directly from MARIX. We and our System Integrators does provide Installation Services

Our DVR/NVR/HVR supports ONVIF for recording of IP Cameras that supports ONVIF technology.

LIVE DEMO of our DVR/NVR/HVR

For web browser viewing, use Internet Explorer and go to http://www.xmeye.net

(Updated 29-Apr-14) Login: mxdemo, Password: demo123

For mobile phones (Android), using your QR Code scanner, scan the QR Code located on the left side of http://www.xmeye.net, and login with the same details above.

For APPLE phones (iOS), download the vMEyeCloud Lite via APP Store, and login with the same details above


For more details, do call us at 65623390 or email us at sales.enquiry@marix.com.sg for more information, installation services are available from our installers based on availability.

Sales Team
MARIX IT DISTRIBUTION (S) PTE LTD

Another Example why you should avoid buying from non-Legal Sellers

Here's another LIVE example why you should avoid going for cheaper source of purchase of VStarcam Products other than via Challenger or MARIX IT DISTRIBUTION (S) PTE LTD. There IS NOT OTHER FACTORY authorized Distributor/Wholesaler/Reseller in Singapore. MARIX did not supply any cameras to any so call wholesalers and/or resellers in QOO10. Buy at your own risks MARIX and Factory will not provide support nor honor your warranty from these sellers.

 



Here's the factory declaration letter once again to everyone.

Sales Team
MARIX IT DISTRIBUTION (S) PTE LTD

No warranty support from Hong Kong VStarcam International Co., Ltd for the following QOO10 companies

This is an official declaration that the following Companies / Business / Trading Firms who are selling the VStarcam Products in Singapore via online and/or retail shops will have their product warranty and support void with immediate effect as per declaration letter released from the Factory.

1. QOO10 - TOP GADGET
2. QOO10 - CEF IDEAS
3. QOO10 - HONG QIAO (Individual)
4. DEAL.COM.SG - YEO & CHOW TRADING

As the above companies are not authorized representative of the VSTARCAM Brand in Singapore as resellers/distributors. MARIX IT DISTRIBUTION and the VSTARCAM FACTORY will not honor the warranty and support for all VSTARCAM Products sold in Singapore due to the infringement of the SOLE DISTRIBUTIONSHIP clause.

Both the domain vstarcam.sg and vstarcam.com.sg does not belong to HONG KONG VStarcam International Co., Ltd nor does it belongs to MARIX IT DISTRIBUTION (S) PTE LTD. We do not honor any VStarcam transactions made with the company that uses that domain.

Only MARIX IT DISTRIBUTION (S) PTE LTD is the SOLE AUTHORISED DISTRIBUTOR in Singapore with the local BlogSpot as the main SG channel of information for VStarcam. URL is http://vstarcamsg.blogspot.sg

MARIX and the FACTORY will take LEGAL ACTIONS against the companies / business / trading firms for infringement and illegal use of the TRADEMARK, BRAND NAME, IMAGES, Product Model and misleading self-pro-claim resellers / distributors.